Satellite Laptops

By Wam Carol | December 9, 2022 | Comments Off on Satellite Laptops

Laptops that sit unused for days or weeks at a time are usually not happy campers when they are first turned back on. They can be slow to start. They may try to run virus scans, install Windows updates, and many other actions that prevent those computers from performing well until those activities have completed.…

Diabetes & the Eye

By Abbey Ellis | November 17, 2022 | Comments Off on Diabetes & the Eye

The month of November has been established as National Diabetes Month and Diabetic Eye Disease Month as an effort to educate more Americans about the types, symptoms, and risks of diabetes, since it has become an epidemic in the United States. According to the National Eye Institute, in the past 30 years, the number of…

Never Save Credentials When Logging In

By Wam Carol | November 16, 2022 | Comments Off on Never Save Credentials When Logging In

When logging into any term server, whether it’s Load Balancer or any of the specific servers, please DON’T click “Save Credentials”. It makes it easier for you to log into the system, but makes it impossible for others to log in under their user accounts. Conversely, if any of you are running into this problem…

Finding the best display mode

By Wam Carol | November 11, 2022 | Comments Off on Finding the best display mode

Tired of scrolling around in Nextgen until your wrist hurts? Or is squinting a bigger issue? Setting your monitor to the best balance of size and viewable area can make your day much more comfortable and productive. I’ve just posted a video discussing what display resolution is, how it impacts working in Nextgen, and how…

Training Center and Pop-up Blog

By Wam Carol | October 28, 2022 | Comments Off on Training Center and Pop-up Blog

Happy Friday! Yesterday I mentioned our new staff training page: On this page will be videos I create, as well as basic tech videos from YouTube and/or other sources. I just posted videos entitled “Getting Started with Windows 10” and “Windows Basics: Working with Files and Folders”. By request, I’ve also added all of…

Understanding term servers

By Wam Carol | October 28, 2022 | Comments Off on Understanding term servers

If a specific term server has never been accessed on a given machine, the FIRST login on that term server requires that “east2\” be added in the username field followed by your username. Example: east2\wmayo. This only has to be done ONE time for each term server on each computer. Once any user has done…


By Wam Carol | October 28, 2022 | Comments Off on Passwords

Nextgen now lets users know about impending password expirations 14 days in advance. DO NOT WAIT for your password to expire, as you will be locked out of the system. Reset your password as soon as the pop-up reminders start. Pressing CTRL-ALT-END inside the NextGen environment allows easy password updates.

90-Day Reporting Period

By Wam Carol | October 28, 2022 | Comments Off on 90-Day Reporting Period

We are now into well into our last 90-day reporting period for 2023. For MIPS we need to make sure we are hitting the following measures as close to 100% of the time as possible: 1) Tobacco cessation… 2) Med Reconciliation… and 3) Issuing portal tokens. Thank you. Have a great weekend. ~ Mayo

Load Balancer

By Wam Carol | October 28, 2022 | Comments Off on Load Balancer

Always choose LOAD BALANCER when logging in, unless you have a specific reason for using a specific term server. LOAD BALANCER isn’t a term server itself. It simply signs you into the LEAST BUSY of our three term servers, helping improve system performance across all users.

A Week of Activity (and Dogs)!

By Abbey Ellis | October 5, 2022 | Comments Off on A Week of Activity (and Dogs)!

The first Monday of every October, along with the week following it, has been established as Active Aging Week by the International Council on Active Aging. This year, Active Aging Week runs from October 3rd to October 9th. The International Council on Active Aging (ICAA) is a professional association focused on leading, connecting, and defining…

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